Terms and Conditions
1. Introduction
Welcome to ZixGenAI! By accessing our website (www.zixgenai.in) and enrolling in our AI courses, you agree to comply with the following Terms and Conditions. If you do not agree, please refrain from using our services.
2. Course Enrollment & Access
- Enrollment is confirmed upon successful payment.
- Course materials are accessible for a specified period, as mentioned in the course details.
- Access credentials (username and password) are for personal use only and should not be shared.
3. Course Content & Intellectual Property
- All course content, including videos, notes, and assignments, is the intellectual property of ZixGenAI.
- Users may not reproduce, distribute, or resell any course materials without written permission.
4. Payments & Pricing
- Prices are subject to change without prior notice.
- Payment must be made in full before course access is granted.
- Discounts and promotions are time-sensitive and cannot be applied retroactively.
5. Certification & Completion
- Some courses offer certification upon successful completion of assignments and exams.
- Certificates are issued digitally and are non-transferable.
6. Prohibited Activities
Users must not:
- Share login credentials with others.
- Attempt to copy, record, or distribute course materials.
- Engage in plagiarism or cheating in assignments and exams.
7. Limitation of Liability
- ZixGenAI is not responsible for job placements or career outcomes after course completion.
- The platform is not liable for technical disruptions beyond our control (e.g., server downtime, internet failures).
8. Modifications to Terms
- ZixGenAI reserves the right to modify these Terms & Conditions.
- Continued use of the platform after changes implies acceptance of the updated terms.
Refund & Cancellation Policy
1. Eligibility for Refunds
- Refund requests must be submitted within 7 days of purchase.
- No refunds will be issued after course materials have been accessed beyond 20% of the content.
- Refunds apply only to self-paced courses. Live classes and personalized mentorship programs are non-refundable.
2. Cancellation Policy
- Users can cancel their enrollment within 7 days of payment for a full refund, provided they have not accessed the course significantly.
- If a course is canceled by ZixGenAI due to unforeseen circumstances, a full refund will be issued.
3. Refund Processing
- Approved refunds will be credited within 7-14 business days via the original payment method.
- Transaction fees or bank charges are non-refundable.
4. No Refunds for Completed Courses
- If a user has completed the course and earned a certificate, no refund will be provided.
Privacy Policy
1. Information We Collect
- Personal Data: Name, email, phone number, payment details.
- Usage Data: Course progress, login activity, and browsing patterns.
2. How We Use Your Information
- To process enrollments and provide course access.
- To send updates, promotions, and support notifications.
- To analyze platform performance and improve user experience.
3. Data Protection
- We use encryption and security measures to protect user data.
- Payment information is handled through secure third-party gateways; we do not store card details.
4. Cookies & Tracking
- We use cookies to enhance user experience and analyze site traffic.
- Users can disable cookies through browser settings.
5. Third-Party Sharing
- We do not sell or share user data with third parties, except as necessary for payment processing and course delivery.
6. Changes to Privacy Policy
- ZixGenAI reserves the right to update this policy. Continued use of our platform implies acceptance of changes.